Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

  • Domestic Shipping Policy

    Shipment processing time

    All orders are processed within 2–3 business days of receipt. 

    Orders are not processed or shipped from Friday, 12 pm PTS  through Sunday, or holidays.


    If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.


    Shipping rates and delivery estimates

    Shipping charges for your order will be calculated and displayed at checkout.


    *Free shipping on orders over $75 .


    No Overnight delivery.


    Shipment to P.O. boxes or APO/FPO addresses

    Sunshine Pain Cream Inc. ships to addresses within the US, US Territories, and APO/FPO/DPO addresses. 


    Shipment Confirmation and Order Tracking

    You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.


    Customs, Duties, and Taxes

    Sunshine Pain Cream Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

  • Problems With Your Order?

    Sunshine Miracle Cream is not liable for any products damaged or lost during shipping, but we can provide assistance to you when filing a claim with the shipping provider. 


    Missing or Stolen Shipments

    If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know within 48 hours ( 2 days)


    We will file a claim with the shipping carrier. We will replace or refund your order when the investigation is complete and found to be in your favor.  Allow up to 21 days for the investigation.



    Damages

    If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.


    Returns

    Need a Return Authorization? Contact Us 

  • International Shipping Policy

    We currently do not ship outside the continental US.

  • Incorrect Shipping Addresses and Refused Delivery

    We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.


    Sunshine Pain Cream Inc. will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
More Questions?